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The UCF Higher Education Coaching Academy’s primary focus is on training aspiring higher education coaches, current coaches wanting to expand their knowledge and skills, and managers and leaders seeking to develop the skills necessary to drive coaching teams within their higher education institutions.

Secondary services provided by the UCF Higher Education Coaching Academy include research and consultancies in areas related to:

  • Leadership and management for coaching
  • Operational best practices around student coaching
  • Change management for coaching teams
  • Assessments and quality assurance of coaching activities

Program Leads

Dr. Jenny Sumner
Founder & Executive Director,
Board Certified Coach,
UCF Higher Education Coaching Academy

Dr. Pam Cavanaugh
Founder & Director,
UCF Higher Education Coaching Academy


The Consortium’s Coaching Collaborative

In 2021, the Florida Consortium of Metropolitan Research Universities (FCMRU) was awarded a $1.25 million grant from the Helios Education Foundation. UCF’s responsibility under this grant is to offer coach training to the FCMRU’s institutions of UCF, FIU, and USF, along with their respective Florida state college partners.

The UCF Higher Education Coaching Academy designed and now offers the Consortium’s Coaching Collaborative. The Consortium’s Coaching Collaborative is an interactive and comprehensive 8-week/40-hour program offered to FCMRU partners, and is designed to teach fundamental coaching techniques and skills to those interested in becoming coaches and or wanting to apply coaching techniques to their work with students.

The goal of the Consortium’s Coaching Collaborative is to train 500 participants in the practice of coaching by 2025.