The UCF Higher Education Coaching Academy’s primary focus is on training aspiring higher education coaches, current coaches wanting to expand their knowledge and skills, and managers and leaders seeking to develop the skills necessary to drive coaching teams within their higher education institutions.
Secondary services provided by the UCF Higher Education Coaching Academy include research and consultancies in areas related to:
- Leadership and management for coaching
- Operational best practices around student coaching
- Change management for coaching teams
- Assessments and quality assurance of coaching activities
Program Leads
Advisory Board Members

Erica Anga
Director, UNF Online
University of North Florida

Carolyn Andrews
Associate Dean, Continuing Education
Brigham Young University

Pam Cavanaugh
Co-Founder
UCF Higher Education Coaching Academy

Paola Documet
Executive Director, Student Success
Miami Dade College

Elizabeth Fogt
Director of Undergraduate Student Success
Washington University

Annie Friedman
Associate Director, UOnline Programs
University of Utah

Michelle Goldys
Associate Vice President, Enrollment Services
Daytona State College

Laura Johnson
Senior Assistant Provost for Undergraduate Affairs
Boston University

Whitney Losapio
Executive Director, Undergraduate Programs, College of Engineering
University of Connecticut

Madeleine Lundberg
Project Leader for Student Development and Success Coach
Mälardalen University (Sweden)

Eva Maaninen-Olsson
Project Leader for Student Development and Success Coach
Mälardalen University (Sweden)

Erin Measom
Director of Student Success
Brigham Young University

Kallie Reyes
Director for Graduate Student Success for Continuing & Professional Studies
Washington University in St. Louis

Julie Shankle
Executive Director of Continuing Education
University of Central Florida
News
The Consortium’s Coaching Collaborative
In 2021, the Florida Consortium of Metropolitan Research Universities (FCMRU) was awarded a $1.25 million grant from the Helios Education Foundation. UCF’s responsibility under this grant is to offer coach training to the FCMRU’s institutions of UCF, FIU, and USF, along with their respective Florida state college partners.
The UCF Higher Education Coaching Academy designed and now offers the Consortium’s Coaching Collaborative. The Consortium’s Coaching Collaborative is an interactive and comprehensive 8-week/40-hour program offered to FCMRU partners, and is designed to teach fundamental coaching techniques and skills to those interested in becoming coaches and or wanting to apply coaching techniques to their work with students.
The goal of the Consortium’s Coaching Collaborative is to train 500 participants in the practice of coaching by 2025.